Séminaire KTO-GREDEG-OFCE - Chia-Jung TSAY (UCL School of Management)

Chia-Jung TSAY (UCL School of Management)

Séminaire joint KTO-GREDEG-OFCE

Title: The Visual Judgment of Performance

Abstract: Social judgments and impressions are often made on the basis of minimal information. In the domain of music, people consistently report that the most important source of information in evaluating performance is sound; nonetheless, a first set of experiments demonstrated that people actually rely on visual information when making judgments about music performance. These findings were extended through additional sets of studies elaborating on the generalizability and persistence of these effects, such as in the judgment of entrepreneurial pitch competitions, analyst forecasts of firm performance, and in service operations in the food industry. Works in progress discuss the role of expertise in decision making and implications for organizational performance and ethics.